Shipping Policy

WE OFFER FREE WORLDWIDE SHIPPING!
SHIPPING TIMES
*Please note processing time could take up to 3 business days
COVID-19 Notice: Some packages may experience a 1-2 week shipping delay, as our logistics partners try to circumvent global lockdowns.

This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.

REGIONS:

NORTH AMERICA

USA: 9-15 Business Days

Canada: 7-15 Business Days

Mexico: 8-15 Business Days


EUROPE

United Kingdom: 7-15 Business Days

Ireland:10-15 Business Days

Germany: 7-15 Business Days

Switzerland, Sweden, Belgium & Denmark: 7-15 Business Days

France: 7-15 Business Days

Italy: 5-15 Business Days

Rest of Europe: 5-15 Business Days


AUSTRALIA

Australia: 4-12 Business Days

New Zealand: 4-12 Business Days


AFRICA

South Africa: 6-12 Business Days

Rest of Africa: Local Post 10-20 Business Days


ASIA

Singapore: 7-10 Business Days

Malaysia: 6-12 Business Days

United Arab Emirates: 7-12 Business Days

Saudi Arabia: 7-12 Business Days

Rest of Asia (Local Post )

Local Post 10-15 Business Days


SOUTH AMERICA

All of South America

Local Post 10-20 Business Days

Due to global lockdowns, we are unable to deliver to some countries, these countries include:



Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.


HANDLING:
All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. RIVNX is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel promptly and RIVNX will assist as much as possible to trace a missing parcel. RIVNX is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.